Complete a ‘book a room’ form where we will collect the information about you, the property you would like to rent and who your Guarantor will be (we explain what this is below). We will need to check your right to rent by taking a copy of the following documents:

• Passport or Drivers Licence

• Proof of study

• Visa (for international students)

• We will need to check your guarantors information with the following information:

• Photo ID

• Proof of earnings that are three times higher than the annual rent

• Proof of address

We will draft the accommodation contract (known as a shorthold tenancy agreement) for you and your guarantor to read and then sign if you are happy that all the details are correct. This legally has to take place within 7 days of the contract being issued. (electronic) We will then ask you to make an advance rent payment to fully secure your booking.

It’s often difficult for students to prove they have the finances in place to make regular rent payments we ask most applicants for a guarantor. Your guarantor will be asked to sign a Contract of Guarantor, supply proof of earnings, photo ID and proof of address.

No – HudLets do not charge any fees for booking accommodation. When you book a property with HudLets we make the process as simple as possible and are completely transparent on contract conditions to ensure you are making an informed decision. When you make a booking, we will ask you to make an advance rent payment.

HudLets require everyone to pay a deposit that is usually due one month before your accommodation contract starts. The amount required will differ depending on the property you are renting. We then process your deposit with the Deposit Protection Scheme (DPS) which is regulated by the government. You will get a certificate when this has been completed, which you need to keep safe as you will need this information when your contract ends.

You can browse all our properties on our website and once you’ve found something you like the look of you can book to view it in person. You can do this via our arrange a viewing form, by email hudlets@hud.ac.uk or by telephone 01484 258 601.

A joint and several tenancy agreement makes all tenants equally and individually responsible for the full rent and all obligations, such as property damage, regardless of how they split payments. If one tenant fails to pay or leaves, the others are legally required to cover the shortfall. 

After May 1st 2026, the position at common law will be that any joint tenant can sever the tenancy for everyone at any point, by serving a notice to quit and giving two months’ notice. Remaining tenants would then need to negotiate a new tenancy agreement with the landlord, who would have no obligation to offer one, and would be free to propose a new rent.

Hudlets will make contact with you to arrange a suitable time for you to move into your chosen property. You will be issued with an information pack containing the following items:

• Energy Performance Certificate for the property

• Gas Safety Certificate

• Electrical Safety Certificate

• Electrical Pat Testing Certificates

• Deposit protection Certificate

• Deposit Protection Prescribed Information.

• Set of Keys for each student

We ask that all students think about their finances before signing a tenancy agreement. Once you have signed the agreement you are required to be able to pay the rent. However contact HudLets and we will try to organise a revised payment plan with your landlord.

Firstly speak with your landlord but if you find they are not listening contact HudLets.

Some HudLets properties have contents insurance included at no cost to you, however you should check if its included before you move in.

If it’s not included you will need to get your own contents insurance.

HudLets have partnered with Gallagher, the No.1 student insurance provider. It is important all students confirm their cover to ensure you understand what is and isn’t covered.

Visit confirm your cover to see:

• What is and what isn’t covered

• Policy excess – the amount you pay when you make a claim

• How to make a claim

• Personalise cover We understand students have a limited budget so Gallagher Assist have launched brand new, unique student insurance options. They have been designed to cover the risks that you may encounter whilst living in student accommodation and away from home.

No if you are a student you are exempt from council tax. A person counts as a student if they are:

• undertaking a full-time course of education and studying for at least 24 weeks (21 hours per week),

• under 20 and on a qualifying course.

• a foreign language assistant

• Someone who is taking a course which leads to a registration under the Nurses, Midwives and Health Visitors Act 1979.

You might have a fixed term tenancy. For example, your tenancy agreement may say the tenancy would last for 12 months. After 1st May 2026 and the introduction of the Renters Right Act 2025, it will not be possible for assured tenancy agreements to have a fixed term or a set end date. All tenancies will automatically become rolling tenancies from 1 May 2026 (sometimes known as ‘periodic tenancies’). 

Your tenancy will continue on a rolling basis. This will usually be monthly, unless your tenancy agreement sets out a shorter period, for example weekly or fortnightly. If your tenancy had an end date, it will no longer apply. Your tenancy will continue until: 

• you and your landlord decide together to end the tenancy
• you end your tenancy by giving notice
• your landlord ends it, if they have a valid legal reason

You will be able to end the tenancy at any point by giving your landlord notice. This must be done:

• so the tenancy ends on a day when the rent is due or the day before the rent is due 
• in writing, for example, by letter or email

You will need to give your landlord at least 2 months’ notice. You can agree a shorter notice period with the landlord in writing, if any other tenants named on the tenancy agreement also agree.

However, some ‘STUDENT’ properties are exempt from the new act, it is best to check your agreement before you make the decision to leave.

Firstly seek advice from the HudLets office. The deposit will be secured within one of the three governments recognised deposit protection schemes which all have a disputes procedure. This is explained within the prescribed information that you should have received when you deposit is registered.

HudLets are committed to providing the best possible service for both our students, landlords and partners. When something goes wrong, we need to know about it. This will help us try to rectify any outstanding issues and improve the services HudLets provide.

You can find out how to do this with our complaints procedure that can be found here.